Privacy Policy

Last Updated: December 4, 2025

White Games ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our game Arcfall and related services (collectively, the "Game").

By using the Game, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the Game.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Account information (username, email address, password)
• Profile information (avatar, display name, preferences)
• Payment information (for in-game purchases, processed by third-party payment providers)
• Communications with us (support requests, feedback)

1.2 Automatically Collected Information

When you use the Game, we automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Game usage data (gameplay statistics, progress, achievements)
• Log data (IP address, access times, browser type)
• Analytics data (session duration, feature usage, crash reports)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity in the Game and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve the Game
• To create and manage your account
• To process transactions and send related information
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and customer service requests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and fraudulent activity
• To personalize your gaming experience
• To send you promotional communications (with your consent)

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (analytics, payment processing, hosting)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: We may share information with your consent or at your direction

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Opt-Out: Opt-out of marketing communications
• Data Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us through our support channels.

7. Children's Privacy

The Game is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Game, you consent to such transfers.

9. Third-Party Services

The Game may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Game after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our official social media channels or support email.